> ## Documentation Index
> Fetch the complete documentation index at: https://docs.marketmaven.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Your Account

> Learn how to manage your Market Maven account, subscription, and platform preferences

# Managing Your Account

Your Market Maven account gives you access to powerful market intelligence tools and personalized settings. Here's how to manage your account effectively.

## Account Dashboard

### Overview

Your account dashboard provides quick access to:

* **Subscription Status:** Current plan and market access
* **Recent Activity:** Recently viewed and saved reports
* **Account Settings:** Personal preferences and security options

### Profile Information

Manage your personal details:

* **Contact Information:** Email and profile details managed through Clerk
* **Security Settings:** Password and session management through Clerk

## Subscription Management

### Current Plan

View and modify your subscription:

* **Active Markets:** Currently accessible sectors
* **Billing Information:** Payment method and billing history
* **Renewal Date:** Next billing cycle information

### Plan Changes

Modify your subscription as your needs evolve:

* **Add Markets:** Expand access to additional sectors
* **Upgrade/Downgrade:** Change subscription tiers
* **Billing Frequency:** Switch between monthly and annual billing
* **Team Plans:** Manage organisation-based access where applicable

### Payment Management

Handle billing and payments:

* **Payment Methods:** Add, remove, or update credit cards
* **Billing Address:** Ensure accurate billing information
* **Invoice History:** Download past invoices and receipts
* **Auto-renewal:** Manage automatic subscription renewal

## Platform Preferences

### Report Personalisation

Personalize your Market Maven experience:

* **Favourite Reports:** Pin frequently accessed reports
* **Saved Views:** Save saved report states for report-specific analysis
* **Theme:** Use the platform theme where report embedding supports it

### Data Display Options

Configure how data appears:

* **Report Filters:** Use report-level filters and slicers to select dates, entities, and segments
* **Report Formatting:** Use each report's built-in visual settings and display options where available
* **Exports:** Export summarised visual data where supported

## Security and Privacy

### Account Security

Protect your account with strong security measures:

* **Strong Passwords:** Use complex, unique passwords
* **Session Management:** Monitor active login sessions

### Data Privacy

Understand how your data is handled:

* **Data Usage:** What information we collect and why
* **Sharing Policies:** We never share your data with third parties
* **Data Retention:** How long we keep your information
* **Access Rights:** Your rights to access and control your data

### Account Deletion

If you need to close your account:

* **Data Export:** Download your saved analyses before deletion
* **Subscription Cancellation:** Cancel active subscriptions
* **Permanent Deletion:** Complete removal of account and data
* **Recovery Period:** Limited time to restore if needed

## Support and Assistance

### Getting Help

Access support when you need it:

* **Help Documentation:** Comprehensive guides and tutorials
* **Email Support:** Direct assistance from our team

### Account Issues

Common account-related issues and solutions:

* **Login Problems:** Password reset and access recovery
* **Billing Questions:** Payment and subscription inquiries
* **Technical Issues:** Platform performance or functionality
* **Data Questions:** Understanding reports and analytics

### Feedback and Suggestions

Help us improve Market Maven:

* **Feature Requests:** Suggest new functionality
* **Bug Reports:** Report issues or problems
* **User Experience:** Share feedback on platform usability
* **Market Coverage:** Request additional data sources

<Info>
  Contact our support team at
  [support@marketmaven.com.au](mailto:support@marketmaven.com.au) for any
  account-related questions or assistance.
</Info>

<Tip>
  Regularly review your account settings and preferences to ensure you're
  getting the most out of Market Maven's capabilities.
</Tip>