> ## Documentation Index
> Fetch the complete documentation index at: https://docs.marketmaven.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback

> Learn how to share feedback, suggest features, and help improve Market Maven

# Providing Feedback

Your feedback is essential to making Market Maven better. We actively listen to our users and regularly implement suggestions to improve the platform.

## Ways to Provide Feedback

### Email Feedback

Send detailed feedback directly to our team:

* **General feedback:** [feedback@marketmaven.com.au](mailto:feedback@marketmaven.com.au)
* **Feature requests:** [features@marketmaven.com.au](mailto:features@marketmaven.com.au)
* **Bug reports:** [bugs@marketmaven.com.au](mailto:bugs@marketmaven.com.au)
* **Data requests:** [data@marketmaven.com.au](mailto:data@marketmaven.com.au)

### In-Platform Feedback

Use built-in feedback tools:

* **Feedback widget:** Click the feedback button in the platform
* **Quick surveys:** Respond to occasional short surveys
* **Feature voting:** Vote on proposed features and improvements
* **Usage analytics:** Help us understand how you use the platform

### Support Context

When reporting an issue or suggestion, include enough context for us to reproduce it:

* **Report details:** Market, report name, page, filters, and selected visual
* **Browser details:** Browser, device, and screen size
* **Screenshots:** Show exactly what you are seeing where possible
* **Timing:** Date and time when the issue occurred

## Types of Feedback We Value

### Feature Requests

Help us prioritize new functionality:

**Data and Analytics:**

* New data sources or metrics
* Additional analysis capabilities
* Enhanced visualization options
* Advanced filtering and segmentation

**User Experience:**

* Interface improvements
* Navigation enhancements
* Mobile experience upgrades
* Accessibility improvements

**Integration and Export:**

* New export formats
* Source coverage requests
* Third-party integrations
* Report personalisation features

### Bug Reports

Help us maintain platform quality:

**When reporting bugs, include:**

* Detailed steps to reproduce the issue
* Browser and device information
* Screenshots or error messages
* Expected vs actual behavior
* Date and time when issue occurred

**Types of bugs to report:**

* Data display errors
* Chart or visualization problems
* Export or download issues
* Performance problems
* Mobile compatibility issues

### User Experience Feedback

Share your experience using Market Maven:

**Usability Insights:**

* Confusing interface elements
* Difficult-to-find features
* Time-consuming workflows
* Learning curve challenges

**Content and Documentation:**

* Missing or unclear help content
* Gaps in training materials
* Suggestions for better explanations
* Ideas for tutorial improvements

## Feature Request Process

### Submission

1. **Submit your idea:** Use any of our feedback channels
2. **Provide details:** Explain the problem and proposed solution
3. **Include context:** Share your use case and business value
4. **Suggest priority:** Help us understand urgency and importance

### Evaluation

Our team evaluates requests based on:

* **User demand:** How many users would benefit
* **Business impact:** Value to financial services professionals
* **Technical feasibility:** Development complexity and resources
* **Strategic alignment:** Fit with platform roadmap

### Implementation

For approved features:

* **Roadmap inclusion:** Features added to development schedule
* **Progress updates:** Regular communication on development status
* **Beta testing:** Early access for feedback providers
* **Feature announcement:** Notification when feature goes live

## Feedback Response and Follow-up

### Acknowledgment

We respond to all feedback:

* **Email confirmation:** Acknowledgment within 24 hours
* **Ticket creation:** Formal tracking for complex requests
* **Initial assessment:** Preliminary evaluation within 1 week
* **Regular updates:** Progress reports for ongoing items

### Status Tracking

Stay informed about your feedback:

* **Feedback portal:** Track status of your submissions
* **Email updates:** Notifications about progress and decisions
* **Feature announcements:** Learn when your suggestions go live
* **Thank you credits:** Recognition for valuable contributions

### Community Involvement

Join our feedback community:

* **User advisory board:** Participate in platform direction
* **Beta testing program:** Early access to new features
* **Case studies:** Share success stories and use cases
* **Referral program:** Help other organizations discover Market Maven

## Feedback Best Practices

### Effective Feature Requests

**Be Specific:**

* Clearly describe the desired functionality
* Explain the business problem being solved
* Provide examples of how you'd use the feature

**Show Business Value:**

* Quantify time savings or efficiency gains
* Explain competitive advantages
* Describe impact on decision-making

**Consider Context:**

* Explain your role and typical use cases
* Provide industry context when relevant
* Share how others might benefit

### Constructive Criticism

**Focus on Problems:**

* Identify specific pain points
* Explain the impact on your workflow
* Suggest potential solutions

**Provide Examples:**

* Use specific scenarios from your experience
* Include screenshots when helpful
* Reference similar tools or approaches you've seen

**Balance Feedback:**

* Acknowledge what works well
* Prioritize the most important issues
* Consider implementation complexity

## Feedback Impact

### Recent Improvements

Examples of user-driven enhancements:

* **Enhanced AI Q\&A:** Improved natural language understanding
* **Mobile Optimization:** Better mobile browser experience
* **Export Options:** Improvements to visual data export workflows
* **Report Personalisation:** Saved views and favourite report improvements

### Upcoming Features

Based on your feedback:

* **Source Coverage:** Additional public or regulatory datasets
* **Report Personalisation:** More ways to save and return to useful analysis states
* **Report Interactions:** Improvements to filtering, drill, focus mode, and source lookup guidance
* **Team Workflows:** Better support for organisation-based access

<Info>
  Every piece of feedback is valuable, whether it's a simple suggestion or
  detailed feature request. We review all submissions and many user ideas become
  platform improvements.
</Info>

<Tip>
  The most impactful feedback includes specific use cases and explains how the
  suggestion would improve your workflow or decision-making process.
</Tip>