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Managing Your Account

Your Market Maven account gives you access to powerful market intelligence tools and personalized settings. Here’s how to manage your account effectively.

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Account Dashboard

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Overview

Your account dashboard provides quick access to:

• Subscription Status: Current plan and market access
• Usage Analytics: Platform usage patterns and popular queries
• Recent Activity: Your latest analyses and saved reports
• Account Settings: Personal preferences and security options

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Profile Information

Manage your personal details:

• Contact Information: Email, phone, and company details
• User Preferences: Dashboard layout and default views
• Notification Settings: Email alerts and platform updates
• Security Settings: Password management and two-factor authentication

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Subscription Management

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Current Plan

View and modify your subscription:

• Active Markets: Currently accessible sectors
• Billing Information: Payment method and billing history
• Usage Limits: If applicable to your plan
• Renewal Date: Next billing cycle information

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Plan Changes

Modify your subscription as your needs evolve:

• Add Markets: Expand access to additional sectors
• Upgrade/Downgrade: Change subscription tiers
• Billing Frequency: Switch between monthly and annual billing
• Custom Enterprise: Contact sales for enterprise solutions

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Payment Management

Handle billing and payments:

• Payment Methods: Add, remove, or update credit cards
• Billing Address: Ensure accurate billing information
• Invoice History: Download past invoices and receipts
• Auto-renewal: Manage automatic subscription renewal

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Platform Preferences

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Dashboard Customization

Personalize your Market Maven experience:

• Default Landing Page: Choose your preferred starting view
• Widget Arrangement: Organize dashboard components
• Favorite Metrics: Pin frequently accessed data points
• Color Themes: Select visual preferences

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Data Display Options

Configure how data appears:

• Date Ranges: Set default time periods for analysis
• Number Formatting: Choose currency and decimal display
• Chart Preferences: Default visualization types
• Export Formats: Preferred download formats

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Notification Preferences

Control how you receive updates:

• Market Alerts: Significant market movements or changes
• Product Updates: New features and platform improvements
• Account Notifications: Billing and subscription updates
• Research Insights: Periodic market intelligence summaries

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Security and Privacy

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Account Security

Protect your account with strong security measures:

• Strong Passwords: Use complex, unique passwords
• Two-Factor Authentication: Add extra security layer
• Session Management: Monitor active login sessions
• Security Alerts: Notifications for suspicious activity

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Data Privacy

Understand how your data is handled:

• Data Usage: What information we collect and why
• Sharing Policies: We never share your data with third parties
• Data Retention: How long we keep your information
• Access Rights: Your rights to access and control your data

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Account Deletion

If you need to close your account:

• Data Export: Download your saved analyses before deletion
• Subscription Cancellation: Cancel active subscriptions
• Permanent Deletion: Complete removal of account and data
• Recovery Period: Limited time to restore if needed

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Support and Assistance

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Getting Help

Access support when you need it:

• Help Documentation: Comprehensive guides and tutorials
• Email Support: Direct assistance from our team
• Live Chat: Real-time help during business hours
• Video Tutorials: Step-by-step platform guidance

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Account Issues

Common account-related issues and solutions:

• Login Problems: Password reset and access recovery
• Billing Questions: Payment and subscription inquiries
• Technical Issues: Platform performance or functionality
• Data Questions: Understanding reports and analytics

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Feedback and Suggestions

Help us improve Market Maven:

• Feature Requests: Suggest new functionality
• Bug Reports: Report issues or problems
• User Experience: Share feedback on platform usability
• Market Coverage: Request additional data sources