Common questions about Market Maven, features, pricing, and market data access
Here are some common questions about Market Maven, organized by topic for easy navigation.
What is Market Maven?
Market Maven is a next-generation market intelligence platform for the
Australian superannuation, life insurance, and financial advice sectors. We
bring together expansive market insights to help you better understand
industry dynamics, identify trends, and benchmark your performance against
peers using real-time, interactive analytics.
What markets does Market Maven cover?
We currently cover three major sectors in the Australian financial services
industry: Superannuation (including trustees, funds, members, assets,
benefits, flows, contributions, fees, payments, products, and investments),
Life Insurance (including insurers, premiums, policies, sales, lapses,
claims, disputes, profit, revenue, expenses, assets, and capital), and
Financial Advice (including advisers, licensees, movements, entrants, exits,
transfers, locations, qualifications, and associations).
How can Market Maven benefit my business?
Our platform helps you automate and expand your market intelligence,
providing accurate and actionable insights that guide better
decision-making. With advanced analytics, real-time insights, and
customizable reports, you can uncover new market opportunities, gain
competitive intelligence, benchmark performance, identify trends before
competitors, and make data-driven strategic decisions with confidence.
How up-to-date is the data on Market Maven?
Market Maven is committed to providing the most accurate, up-to-date
information. We source our data from trusted regulatory bodies including
APRA, ASIC, RBA, and ABS through direct data feeds that update daily. This
ensures our platform includes the latest market data available, which is
then fed into our real-time analytics engine to keep you abreast of the
latest trends and developments.
How secure is my data with Market Maven?
We take data security seriously. Our platform is built using
enterprise-grade infrastructure and we have implemented robust data
governance measures. We do not collect organizational or personal data, and
instead rely on our direct data feeds from trusted regulatory sources to
drive insights. This reduces the need for organizations to share commercial
data with us, instead leveraging existing regulatory data for market
intelligence.
Our AI Q&A functionality allows you to explore market data using natural
language processing. You can ask complex questions in your own words, and
the system provides interactive results with automatic visualizations.
Features include autocomplete suggestions, real-time chart generation, and
the ability to drill down into specific data points for deeper analysis.
Can I export data and reports?
Yes! You can easily export your market analysis to Excel for deeper analysis
and integration into corporate presentations and reports. All exports
maintain data integrity and include source attribution. You can also share
curated insights and customizable visualizations directly from the platform.
What types of analytics are available?
Market Maven provides real-time, dynamic visuals that react to your
interactions, customizable reports with monthly/quarterly/yearly
perspectives, advanced analytics that identify patterns in millions of data
rows, competitive benchmarking tools, trend analysis and forecasting, and
market segmentation capabilities with drill-down functionality.
How do I navigate the platform?
The platform features an intuitive dashboard with easy navigation between
different markets and analytics tools. Interactive charts and filters let
you explore data instantly, and you can customize your view based on your
specific business needs. The interface is optimized for both desktop and
mobile devices.
What makes Market Maven different from traditional market research?
Unlike static reports and manual data collection, Market Maven provides
instant strategic insights with real-time interactive analysis, enhanced
accuracy through automation, built-in transparency with visibility into data
sources, modern intuitive tools that are customizable and easy to use,
seamless integration for sharing insights, and cost-effective access to
comprehensive market intelligence.
Our pricing is based on the number of markets you wish to cover. While we do
not offer a free account, we can provide trial access upon request so you
can explore the features and data coverage of our platform. For
comprehensive access, we provide paid plans that can be tailored to your
specific needs. Contact us for detailed pricing information based on your
requirements.
Can I get a trial or demo?
Yes! We offer trial access upon request so you can explore the platform’s
features and data coverage before committing to a subscription. You can also
book a personalized demo to see how Market Maven can specifically benefit
your business and use cases.
What's included in a Market Maven subscription?
Subscriptions include access to real-time market data for your selected
sectors, AI-powered Q&A functionality, customizable interactive reports,
advanced analytics tools, data export capabilities to Excel, secure data
access with enterprise-grade infrastructure, daily data updates from
regulatory sources, and customer support.
Can I change my subscription or add markets later?
Yes, you can modify your subscription to add or remove market coverage based
on your evolving business needs. Contact our support team to discuss
subscription changes and we’ll work with you to find the right plan
configuration.
Is there a long-term contract required?
Our subscription plans are designed to be flexible to meet your business
needs. Contact us to discuss contract terms and find an arrangement that
works best for your organization.
Market Maven is optimized for the latest versions of Google Chrome, Mozilla
Firefox, Apple Safari, and Microsoft Edge. The platform is designed to work
seamlessly across desktop and mobile devices. For the best experience, we
recommend keeping your browser updated.
Do I need to install any software?
No installation required! Market Maven is a cloud-based platform that runs
entirely in your web browser. Simply log in to your account and start
analyzing market data immediately. This ensures you always have access to
the latest features and data updates.
Can I access Market Maven on mobile devices?
Yes, the platform is fully optimized for mobile devices including
smartphones and tablets. You can access all features, run analyses, and view
reports on the go, making it easy to stay informed about market trends
wherever you are.
How do I get help if I encounter issues?
Our support team is ready to help! Contact us at
support@marketmaven.com.au for
technical assistance, questions about features, or help with your account.
We also provide comprehensive documentation and tutorials to help you get
the most out of the platform.
How can I provide feedback or suggest new features?
We value user feedback and continuously improve based on your input. Contact
us at support@marketmaven.com.au to
send suggestions, report issues, or request features. Your feedback helps us
make Market Maven better for the entire financial services community.
Are there training resources available?
Yes! We provide comprehensive documentation, quick start guides, and feature
tutorials to help you maximize your use of Market Maven. We can also arrange
personalized training sessions for teams to ensure everyone can effectively
leverage the platform’s capabilities.