Common questions about Market Maven, features, pricing, and market data access
Here are some common questions about Market Maven, organized by topic for easy navigation.
What is Market Maven?
Market Maven is a next-generation market intelligence platform for the
Australian superannuation, life insurance, and financial advice sectors. We
bring together expansive market insights to help you better understand
industry dynamics, identify trends, and benchmark your performance against
peers using interactive reports.
What markets does Market Maven cover?
We currently cover three major sectors in the Australian financial services
industry: Superannuation (including trustees, funds, members, assets,
benefits, flows, contributions, fees, payments, products, and investments),
Life Insurance (including insurers, premiums, policies, sales, lapses,
claims, disputes, profit, revenue, expenses, assets, and capital), and
Financial Advice (including advisers, licensees, movements, entrants, exits,
transfers, locations, qualifications, and associations).
How can Market Maven benefit my business?
Our platform helps you automate and expand your market intelligence,
providing accurate and actionable insights that guide better
decision-making. With interactive reports, market-specific Q&A, and
report personalisation, you can uncover new market opportunities, gain
competitive intelligence, benchmark performance, identify trends before
competitors, and make data-driven strategic decisions with confidence.
How up-to-date is the data on Market Maven?
Market Maven is committed to providing the most accurate, up-to-date
information. We source our data from trusted regulatory bodies including
APRA and ASIC, with supporting context from sources such as RBA and ABS
where relevant. Refresh timing depends on each source’s publication cadence
and the report processing schedule.
How secure is my data with Market Maven?
We take data security seriously. Our platform is built using
enterprise-grade infrastructure and we have implemented robust data
governance measures. We do not collect organizational or personal data, and
instead rely on trusted public and regulatory sources to drive insights.
This reduces the need for organizations to share commercial data with us.
Our AI Q&A functionality allows you to explore market data using natural
language processing. You can ask complex questions in your own words, and
the system provides interactive results with automatic visualizations.
Results appear as report visuals where the underlying dataset supports
the query, and you can use filters, tooltips, and drill actions for deeper
analysis.
Can I export data and reports?
Yes! You can easily export your market analysis to Excel for deeper analysis
and integration into corporate presentations and reports. Export support
depends on the selected report visual. Use the report metadata and data
source panels for source attribution and context.
What types of analytics are available?
Market Maven provides dynamic report visuals that react to your
interactions, report-specific filters and slicers, saved views, favourites,
source lookup, competitive benchmarking, trend analysis, and drill-up or
drill-down functionality where supported.
How do I navigate the platform?
The platform features an intuitive dashboard with easy navigation between
different markets and analytics tools. Interactive charts and filters let
you explore data instantly, and you can customize your view based on your
specific business needs.
What makes Market Maven different from traditional market research?
Unlike static reports and manual data collection, Market Maven provides
faster strategic insights with interactive analysis, enhanced
accuracy through automation, built-in transparency with visibility into data
sources, modern intuitive tools that are easy to use,
seamless integration for sharing insights, and cost-effective access to
comprehensive market intelligence.
Our pricing is based on the number of markets you wish to cover. While we do
not offer a free account, we can provide trial access upon request so you
can explore the features and data coverage of our platform. For
comprehensive access, we provide paid plans that can be tailored to your
specific needs. Contact us for detailed pricing information based on your
requirements.
Can I get a trial or demo?
Yes! We offer trial access upon request so you can explore the platform’s
features and data coverage before committing to a subscription. You can also
book a personalized demo to see how Market Maven can specifically benefit
your business and use cases.
What's included in a Market Maven subscription?
Subscriptions include access to interactive reports for your selected
sectors, market-specific Q&A reports, saved views, favourite reports, data
export where supported, secure account access, source metadata, and customer
support.
Can I change my subscription or add markets later?
Yes, you can modify your subscription to add or remove market coverage based
on your evolving business needs. Contact our support team to discuss
subscription changes and we’ll work with you to find the right plan
configuration.
Is there a long-term contract required?
Our subscription plans are designed to be flexible to meet your business
needs. Contact us to discuss contract terms and find an arrangement that
works best for your organization.
Market Maven is optimized for the latest versions of Google Chrome, Mozilla
Firefox, Apple Safari, and Microsoft Edge. The platform is designed to work
across modern desktop and mobile browsers. For the best experience, we
recommend keeping your browser updated.
Do I need to install any software?
No installation required! Market Maven is a cloud-based platform that runs
entirely in your web browser. Simply log in to your account and start
analyzing market data immediately. This ensures you always have access to
the latest features and data updates.
Can I access Market Maven on mobile devices?
Yes, you can access Market Maven from modern mobile browsers. Complex Power
BI reports are most comfortable on larger screens, especially when using
filters, drill actions, table view, or exports.
How do I get help if I encounter issues?
Our support team is ready to help! Contact us at
support@marketmaven.com.au for
technical assistance, questions about features, or help with your account.
We also provide comprehensive documentation and tutorials to help you get
the most out of the platform.
How can I provide feedback or suggest new features?
We value user feedback and continuously improve based on your input. Contact
us at support@marketmaven.com.au to
send suggestions, report issues, or request features. Your feedback helps us
make Market Maven better for the entire financial services community.
Are there training resources available?
Yes! We provide comprehensive documentation, quick start guides, and feature
tutorials to help you maximize your use of Market Maven. We can also arrange
personalized training sessions for teams to ensure everyone can effectively
leverage the platform’s capabilities.