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Subscription Management

Market Maven offers flexible individual and team subscription plans, with access to single markets or all available markets.

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Subscription Plans

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Market-Based Pricing

Our pricing is structured around the markets you need:

• Single Market Access: Focus on one sector (Superannuation, Life Insurance, or Financial Advice)
• Multi-Market Access: Access all three sectors from one plan
• Individual or Team Access: Subscribe for yourself or through an organisation

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What’s Included

All subscriptions include:

• Interactive Reports: Market reports for your selected access
• AI-Powered Q&A: Market-specific natural language Q&A reports
• Report Personalisation: Saved views and favourite reports
• Data Export: Summarised visual data export where supported
• Customer Support: Access to our expert support team

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Managing Your Subscription

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Account Dashboard

Access your subscription details through your account dashboard:

• Current Plan: View your active market access
• Billing History: Review past payments and invoices
• Plan Upgrades: Add or modify market access

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Adding Markets

Expand your market coverage at any time:

1. Login to Your Account: Access your subscription management page
2. Select Additional Markets: Choose from available sectors
3. Checkout or Portal: Complete the change through Stripe
4. Access Sync: Your account or organisation access updates after the subscription sync completes

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Billing and Payments

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Payment Methods

Payments are processed through Stripe. Self-serve checkout supports:

• Credit Cards: Visa, Mastercard, American Express

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Billing Cycles

Choose from flexible billing options:

• Monthly Billing: Pay month-to-month with no long-term commitment
• Annual Billing: Save with upfront annual payments

Team plans are associated with a Clerk organisation and can be managed from the organisation billing area.

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Trial Access

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Free Trial

New users can request trial access to explore the platform:

• Full Feature Access: Experience all platform capabilities
• Limited Duration: Typically 7-14 days depending on your needs
• No Commitment: No payment required during trial period
• Support Included: Full customer support during trial

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Demo Sessions

For teams and organizations:

• Personalized Demos: Tailored to your specific use cases
• Team Training: Group sessions for platform onboarding
• Custom Scenarios: Explore your specific market questions
• Implementation Planning: Guidance on integrating Market Maven into your workflow

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Enterprise Solutions

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Custom Arrangements

For larger organizations, contact us to discuss team access, onboarding, support needs, and market coverage.